Recovery Path Analysis
Follow what users do after a crash: abandon, retry, or recover—and where help is missing.
What you receive
Crash rate alone hides recovery. We trace post-crash paths to see who returns, who churns, and which surfaces fail to guide users back. Useful when support volume spikes or retention dips after instability.
- Post-crash journey maps
- Retry and abandon rates by surface
- Support ticket alignment notes
- Recommendations for recovery UX and messaging